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You never want to have to take a problem to customer service.
This is especially true about most online dating services, where customer service ranges from non-existent to downright hostile. In our survey of all the billing related concerns that were filed with the Better Business Bureau (BBB) in the last year against e Harmony, their customer service team showed uncommon care and patience with customer billing concerns, even when the problem was due to the member's negligence.
Based on this magical formula, e Harmony claims: "[It] matches singles based on a deeper level of compatibility, not likes and dislikes, but true compatibility.
Do you and your potential mate resolve conflict in a similar fashion? " Keep in mind that everything about this formula, and the way that e Harmony is set up, is designed to help people find that one person that they could spend the rest of their life with.
For those members who can't pay their subscription up front, they also offer installment payment plans.
When it comes to online dating success, it's hard to argue with 438 marriages daily.I’ve used Eharmony before while living overseas, when I moved back to Australia I’d forgotten that I ever had used eharmony before, I went through the sign up process again, filling out each of the forms completely from scratch.However it keeps diverting me to an overseas version and I am now also getting charged international fees on an Australian card, while living in Australia after signing into an Australian website.One of these critics, Benjamin Radford at Discovery News, said in his article "Is e Harmony scientific?": "Does their 'science' greatly improve the quality or odds of a match? After all, many matches are made without a hint (or claim) of scientific basis for the pairing.